Frequently Asked Questions
Everything you need to know about our premium leather goods.
What type of leather does LEATHERSHIRE use?
We exclusively use 100% full-grain leather, the highest quality grade available. It is known for its durability, natural texture, and the unique patina it develops over time.
How long does shipping take?
Standard domestic orders are processed within 2 business days and typically arrive within 5-7 business days. International shipping times vary by location but generally take 10-14 business days.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that personalized or custom-embossed items are final sale and cannot be returned.
How should I care for my leather product?
To maintain the longevity of your item, we recommend applying a high-quality leather conditioner every 3-6 months and avoiding prolonged exposure to direct sunlight or moisture.
Do you offer a warranty on your products?
Yes, all LEATHERSHIRE products come with a one-year limited warranty covering manufacturing defects in materials and craftsmanship.
Can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.